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Automation / Review request + response

Review requests and responses for local service businesses

Happy customers rarely leave a review unless someone asks, and unanswered reviews read like nobody's home. We send the ask after every job and draft a reply to every review.

Start with the $250 automation intakeSee how it works ↓
How it works

Three steps.

01 · Today

Nobody asks, nobody answers.

Jobs get finished and nobody asks for a review. The reviews that do come in sit unanswered for weeks, where every future customer can see them.

02 · What we wire

The ask goes out; the reply is drafted.

A finished job in your system triggers a review request by text or email. Each new review on Google and the other sites you use gets a drafted response in your voice.

03 · What you control

You choose which replies wait for you before they post, and the NCL team keeps an eye on your account.

You approve the request wording once. Each request and reply is logged in your portal.

Scope

Typical scope for this workflow

$2K–$6K

Bigger scope? Let’s talk →

The $250 automation intake is the entry. The $250 comes off if you subscribe to a plan within 14 days.

Prefer it run monthly instead of built once? Review responses are part of our monthly tiers. See pricing →

FAQ

Short answers.

Which review sites and job systems do you support?
Google is the core; other review sites depend on whether they allow replies from outside. The request trigger works with job and scheduling systems that can report a finished job. The audit confirms your exact setup before you pay for a build.
How long does it take?
The audit sets the timeline in writing, and you see it before you approve the build.
What happens if my job software changes?
The trigger gets re-pointed to the new system; the request wording, the drafting and the logging stay as they are. We scope that change from the workflow map in your audit.
Who owns it when something breaks?
A named person on your side owns the workflow: the audit won't scope a build without one. If a request doesn't go out, the run log shows it, and the fix goes to whoever you've agreed on: your team or ours.

Start with the audit.

It maps this workflow in your business, sizes the build, and tells you what we won’t do, before you spend more.

Start with the $250 automation intake

See all automation workflows →