Terms of Service

These Terms of Service (“Terms”) are entered into between you and No Code Labs Inc., a Delaware corporation (“No Code Labs Inc.,” “we,” “us”). By purchasing or using our services, you agree to these Terms. If you do not agree, do not use our services.

Services. No Code Labs Inc. provides AI-powered audits and governed execution services for digital presence and business automation. Service offerings are: (a) the Digital Presence Audit, a one-time audit of your online presence producing a Digital Presence Score and prioritized fix list; (b) the Automation Intake, a one-time automated intake, separate from the Digital Presence Audit, that produces a written automation scope with build pricing, each price approved by No Code Labs Inc. before it is sent; and (c) monthly subscriptions, Operate, Grow, and Scale, under which agents perform fix work on your listings, website, and (on Scale) workflows, as allowed by the autonomy policy you sign in the portal or by approval for any change that policy does not cover, with scopes as described on our pricing page.

Engagement Process. All engagements begin with an audit. Subscriptions include the applicable audit in the first billing period; standalone audits may be purchased without a subscription. Subscription scope is defined by the tier purchased. We reserve the right to decline any engagement at our sole discretion.

Authorization and Governance. We make a change to your systems, website, listings, or workflows only when one of two things allows it: an autonomy policy signed for your account in the portal, or the approval of a named person for that change. Every action we take is recorded in an append-only audit trail you can see in the portal, showing what changed, the before and after, why it was recommended, when it happened, and what allowed it (the policy version or the person).

Autonomy Policies. An autonomy policy is off until an owner or admin of your account signs it in the portal. It lists the kinds of change our agents may make on your behalf without asking each time, with a limit per run, a monthly limit, and an undo window for each kind. Changes your customers or the public will see are shown in the portal, and emailed to you unless you have turned those emails off, before they go live; each goes ahead when its objection window ends (one day by default, or another length your policy sets) unless someone on your account objects, and an objection stops that change. Some changes are never made under a policy, whatever it says, and are always sent to a person for a decision first, including business hours, name, address, and phone; visible page copy and page structure on your website; deletions and anything that cannot be taken back once sent; payments, invoices, and billing; account, permission, and credential changes; and legal, compliance, or regulated copy. Where the platform allows it, a change made under your policy can be undone from the portal within its undo window. You can pause or archive your policy, or turn on your account’s stop switch, at any time; while the stop switch is on, no automated changes are made on your account. A signed policy cannot be edited: any change is signed as a new version, and earlier versions are kept on record.

Payment. Audit fees are paid upfront via Stripe before work begins. Subscription fees are billed via Stripe at the start of each billing period, monthly or annually as selected at checkout. All prices are in USD. Audit fee credits are governed by our Refund Policy.

Delivery. Audit delivery depends on the responsiveness of the client in providing required access and information and on the complexity of the engagement. We do not guarantee delivery timelines and will communicate anticipated timing at intake.

Intellectual Property. Diagnostic reports, deliverables, and all work product created specifically for your engagement are yours upon full payment. Our diagnostic methodology, scoring algorithms, system architecture, proprietary tools, and underlying technology remain the exclusive intellectual property of No Code Labs Inc. Nothing in these Terms grants you any right, title, or interest in our intellectual property beyond the deliverables expressly provided under your engagement.

Limitation of Liability. To the maximum extent permitted by applicable law, the total liability of No Code Labs Inc. for any claim arising out of or relating to these Terms or the services provided hereunder shall not exceed the amount paid by you for the specific service giving rise to the claim. In no event shall No Code Labs Inc. be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, or loss of business opportunity, regardless of the cause of action or the theory of liability.

Confidentiality. We treat all client data, access credentials, business information, and engagement details as confidential. We do not disclose client information to third parties without your consent, except as required to deliver the services described herein or as required by law. This obligation of confidentiality survives the termination of any engagement.

Termination. You may cancel a subscription at any time from the portal; cancellation takes effect at the end of the current billing period. We may terminate a subscription with notice to you, in which case any prepaid, unused period is refunded pro rata. Audits in progress at the time of cancellation will be completed and delivered. Fees for work performed through the effective date of termination remain due.

Governing Law. These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws provisions. Any dispute arising under these Terms shall be resolved in the state or federal courts located in the State of Delaware, and you consent to the personal jurisdiction of such courts.